Privacy Policy

Last updated: June 2, 2026

Fast Food Belize is operated by Technically Superior Solutions. This Privacy Policy explains how Fast Food Belize collects, uses, shares, protects, retains, and deletes information when customers use the Fast Food Belize website, mobile app, and related services.

By using Fast Food Belize, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Fast Food Belize collects the information needed to create and manage customer accounts, process food orders, send order updates, provide customer support, improve the service, and maintain safe and reliable operation of the platform.

• Name
• Email address
• Phone number
• Delivery address
• Account login information
• Order details and order history
• Saved account preferences
• Customer support messages or privacy requests
• Device notification tokens used for push notifications
• Basic device, app, and usage information
• Security, fraud prevention, and diagnostic information

Fast Food Belize does not intentionally collect payment card information unless online payment processing is added to the service. If online payments are added in the future, payment information may be handled by a third-party payment processor. Fast Food Belize will update this Privacy Policy and applicable app store disclosures if payment processing is added.

2. How We Use Information

• Create and manage customer accounts
• Allow customers to place, update, and manage food orders
• Send order confirmations, receipts, and order status updates
• Send push notifications related to orders, delivery, account activity, or service updates
• Help restaurants, vendors, or delivery personnel prepare, fulfill, and deliver orders
• Provide customer support
• Respond to privacy, account, and deletion requests
• Maintain account security and prevent fraud, abuse, unauthorized access, or misuse
• Troubleshoot errors and improve app and website performance
• Maintain business, accounting, reporting, operational, tax, regulatory, and legal records where required

3. How Information Is Shared

Fast Food Belize does not sell personal information. Fast Food Belize may share limited information only when needed to operate the service, fulfill orders, support users, comply with legal obligations, or protect the platform.

Restaurant or vendor partners: Restaurants or vendors may receive order information needed to prepare and fulfill an order. This may include the customer's name, phone number, delivery address, order details, order instructions, and order status.

Delivery or fulfillment personnel: If delivery is supported, delivery-related information may be shared as needed to complete the order.

Technical service providers: Fast Food Belize may use third-party service providers for hosting, email delivery, push notifications, analytics, diagnostics, security, and other technical operations.

Notification services: Fast Food Belize may use Firebase Cloud Messaging, Google services, Apple Push Notification service, or similar services to send order and account notifications.

Legal or safety purposes: Information may be disclosed if required by law, regulation, legal process, security investigation, fraud prevention, dispute handling, or to protect the rights, safety, and security of users, restaurants, Fast Food Belize, or Technically Superior Solutions.

4. Push Notifications

Fast Food Belize may collect and use device notification tokens to send push notifications. Push notifications may include order confirmations, order status updates, delivery or pickup updates, account-related notices, and important service messages.

Users can control push notification permissions through their device settings. If push notifications are disabled, some order updates may not appear as device notifications, but may still be available inside the app or website.

5. Third-Party Services

Fast Food Belize may use third-party services to operate the app and website. These services may process information on behalf of Fast Food Belize. These may include hosting providers, email providers, Firebase or Google services, Apple Push Notification service, analytics or diagnostic tools, security or anti-abuse tools, and future payment processors if online payments are added.

Fast Food Belize is responsible for keeping its app store privacy disclosures accurate based on the third-party services and SDKs used by the app.

6. Data Retention

Fast Food Belize keeps personal information only as long as reasonably needed to provide the service, operate the business, fulfill orders, support customers, prevent fraud or abuse, resolve disputes, meet accounting or tax requirements, and comply with legal or regulatory obligations.

Some operational records may be retained after account deletion where necessary for legitimate business, accounting, tax, legal, reporting, restaurant operations, dispute handling, security, or fraud-prevention purposes. Where possible, retained records will be anonymized or separated from personal account information.

7. Account Deletion and Data Deletion

Fast Food Belize provides users with options to request account deletion or personal data deletion. Logged-in users may access these options from the Account & Privacy section of the Fast Food Belize app or website.

Users who no longer have access to the app may also submit a request through the public Account Deletion page: https://www.fastfoodbelize.com/account-deletion.

Delete Account: When a user requests account deletion, Fast Food Belize will disable the account and remove, clear, or anonymize personal account information where possible. This may include name, email address, phone number, saved addresses, saved preferences, notification tokens, and other profile information. After account deletion, the user will no longer be able to log in with that account.

Fast Food Belize may retain limited operational order records where needed for restaurant reporting, accounting, tax, fraud prevention, dispute handling, legal compliance, or business recordkeeping. Where possible, retained records will no longer directly identify the deleted user.

Delete Personal Data Only: When a user requests personal data deletion only, Fast Food Belize will remove, clear, or anonymize saved personal profile information where possible while keeping the user account active. The user may need to re-enter certain information, such as name, phone number, or delivery address, before placing future orders.

Request Verification: For security, Fast Food Belize may require users to verify account ownership before processing deletion requests. This may include logging in, confirming by email, re-entering a password, or completing another reasonable verification step.

Processing Time: Fast Food Belize will process verified deletion requests within a reasonable period of time, subject to legal, operational, security, and technical requirements.

8. Security

Fast Food Belize uses reasonable administrative, technical, and organizational safeguards to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online service can guarantee absolute security. Users should protect their login credentials and contact Fast Food Belize if they believe their account has been accessed without authorization.

9. User Choices and Rights

Users may request to access, correct, update, delete, or review their personal information by using the Account & Privacy section of the app or website, using the public Account Deletion page, or contacting Fast Food Belize.

Depending on the request, Fast Food Belize may need to verify the user's identity before making changes or deleting information.

10. Children's Privacy

Fast Food Belize is not intended for use by children under the minimum age required by applicable law. Fast Food Belize does not knowingly collect personal information from children without appropriate consent.

If Fast Food Belize becomes aware that personal information from a child has been collected without appropriate consent, steps will be taken to delete the information where required.

11. Changes to This Privacy Policy

Fast Food Belize may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last updated date. Material changes may also be communicated through the app, website, email, or other reasonable means.

12. Contact

For privacy questions, account deletion requests, personal data deletion requests, or support requests, contact:

Fast Food Belize
Operated by Technically Superior Solutions
Email: techsupsol@gmail.com
Website: https://www.fastfoodbelize.com
Account Deletion Page: https://www.fastfoodbelize.com/account-deletion